“It is wise to direct your anger towards problems -- not people; to focus your energies on answers -- not excuses.” ~William Arthur Ward
Whiners:
Bring other people down.
Expect others to cater to them.
Want others’ opinions to be what they want to hear.
Are pessimistic.
Try to justify their complaining.
Interrupt discussions to make personal comments.
Complain about things over which they have no control.
Winners:
Inspire others to take action.
Expect others to do the right thing.
Are willing to hear dissenting opinions.
Are optimistic.
Have a valid reason behind their complaint.
Listen to others’ responses in turn.
Complain about things they perceive to be out of control.
Taken from intouch.org
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